Help

How do I change where my address points?

Open the lease, change the target and confirm it's you (passkey or Google). The current target stays live until the new one passes the check. You can check changes up to 5 times a day.

Does the QR code change if I change the target?

No. It points to your address, which then sends people to your current target or shows your page.

My label was refused. Who can I ask?

Every decision follows the eight published rules, and you see the rule number. Nothing is charged for a label refused before you pay. If your page or target is refused after you pay, change it and it's checked again.

Can you tell me if my wording is OK?

We can't advise on what to say or whom to name. The rules are in our content policy. messagedomains.us/policy

When do I get a refund?

In full if your target or page fails the check after you pay and you ask before the address goes live, or if the check can't be finished. Pro rata if we end a lease for one of the reasons in Terms 7.2. Not if you end a lease or cancel a subscription yourself. Terms

How do I cancel a monthly or quarterly lease?

Account → Billing. It stays live until the end of the period you've paid for, and isn't refunded.

How do I renew a yearly lease?

From the lease's page, starting 30 days before it ends, at the price list of that day. We email you before it ends.

Can I end a lease early?

Yes, from the lease's page. The address goes offline at once and the label is free for anyone. It isn't refunded.

Where are my receipts?

In the emails we send after each payment, and under Billing on your account page.

Can I lease a person's name?

A public figure's name, at three times the usual price, with the extra shown on its own line of the receipt. Your own name, after an ID check. Anyone else's name, no.

An address names me. What can I do?

If you're a private person, ask for it to come down from "I'm the person named in this address" on the report form. For anything else, use the report form. messagedomains.us/report

How do I get my data or close my account?

On your account page: "Download my data" and "Close account". Closing ends your leases without a refund. Account

How do I sign in?

With Google. Once you're in, you can add a passkey on your account page.

Can my AI app make my page?

Yes. In Claude (or another app that supports MCP connectors), add a custom connector with the address messagedomains.us/mcp and allow it on our site. Then ask it to design the page of an address that shows a page: it can follow our template or make its own layout, show you a private preview, and publish when you say so. Each page it publishes goes through the same content check. Disconnect it any time on your account page. Account → AI apps

Still stuck? Write to us

We answer questions about using your account and billing, usually within two business days.

Email support

support@messagedomains.us

Your data, without an account

Sent a complaint, asked to be notified, or got an email from us about a domain you own? Ask to see, correct or delete what we hold.

Ask to see my dataAsk to delete my data

Write from the address we have. We answer within 30 days (45 where state law allows). Records the law requires us to keep stay for their retention period. Privacy Notice